Horzepa Spiegel & Associates assists clients in the areas of licensed software, software as a service (SaaS), and using or providing cloud computing services. Companies in every field, including those outside the technology sector, depend on software and SaaS services to run their businesses. Companies are increasingly moving their data to the cloud, but this multiplies the day-to-day issues they face now or will eventually encounter. We prepare providers and users of these services by advising on cloud computing agreements, security and privacy of data, software licensing terms and conditions, and service level agreements.
Warranties, maintenance terms, and service level agreements. We advise providers on warranties, maintenance services, and service level agreements that balance giving people the confidence to buy software and cloud services with protecting the technology or software provided. For providers with offline business areas, we assist executives with making those terms consistent with offline business practices.